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Get ADA Web Accessible

ADA Compliance for websites using WCAG 2.1 and Section 508,

As a business owner serving the public, you’ve probably gone to great lengths to ensure that your environment is accommodating to the disabled. You’ve added handicapped parking and removed obstacles outfitted accessible bathrooms and entranceways, and made sure that service animals are welcome in your establishment.

But accessibility under the Americans with Disabilities Act extends beyond the physical environment. If your website and virtual offerings aren’t equally available to those who are sight or hearing impaired or whose physical limitations which keep them from accessing your website, then your business is not fully ADA accessible.

So the question is…
What’s stopping you?

Maybe you are not sure if your website is accessible.

Could be your team doesn’t have the knowledge or capability to implement accessibility on your website.

Or you’re just not sure if accessibility laws apply to you.

International Association of Accessibility Professionals logo

Our auditing team is CPACC certified by the International Association of Accessibility Professionals (IAAP).  We want to help protect your business from any possible litigation and also help you reach more potential customers and increase your revenue.

Our passion is to help businesses reach more potential disabled client/customers to increase your revenue, protect your business from any possible litigation and help those with disabilities have an equal opportunity to all the great information on the Internet that makes life easier and better.

It’s very satisfying to see the many businesses and schools we’ve helped reach ADA accessibility making a difference in the lives of people with disabilities and knowing we have assisted them in a current legal matter for non-accessibility or to be proactive and just doing the right thing, implementing accessibility.

Running a business requires so many things to keep on top of.  Accessibility is may not be on the top of the list. But if you are wanting to provide outstanding customer service to all of your prospects and customers and protect your assets from possible litigation, it should be.

Stop worrying if your business is a target for non-accessibility compliance lawsuits or if under Americans with Disabilities (ADA) or are missing opportunities for sales from those with disabilities in your market.

We get to help both businesses like yours and people with disabilities.
It’s a win-win for everyone.

Having a hearing disability myself,  I understand the obstacles and frustrations those with disabilities face.  Providing full access to the Internet for everyone to give equal access to buy products, apply for a job, pay their utility bills, take an online course and any other functionality that most people take for granted is truly fulfilling.  Of course, helping our business owner clients reach their full market to include those with disabilities and ensure they are in compliance with the ADA laws is our top priority.

I get it. I'm disabled and a business owner

In 2007, I suddenly lost hearing in my right ear from something called Sudden Nerve Hearing Loss. Not long after, hearing in my left ear started declining and I was diagnosed with Ménière’s disease, which steadily gets worse over time, causes vertigo and tinnitus. Fun times.  I have lost almost all hearing in both my ears and require a hearing aid and closed caption phone to communicate.

With the profound hearing loss, I started realizing the frustrations those with disabilities were experiencing when trying to access information on the Internet. I get it. Even with the assistive technology of the hearing aids, I still cannot hear audio on videos on the web.  So many people do not add captioning on their videos, which makes it impossible for me to watch and I do some pretty bad lip syncing.

audiogram of a person with hearing loss

By utilizing my 19 years digital experience, I expanded my knowledge to include WCAG 2.0 accessibility standards for ADA and the Rehabilitation Act through extensive accessibility training and hands-on assisting clients.

How is accessibility measured?

The ADA defines a website as operating “a place of public accommodation.” There are 12 different types of public accommodations this statue lists but the one that encompasses most websites is “other sales or rental establishment.”  When the statute was passed in 1988, the Internet was not what it is today.  If you have a brick and mortar store, your website is an extension of that store and so are the requirements. For those who do not, your still under the ADA because of the way the guidelines were originally written to include a reasonable accommodation. The law suit against Blue Apron.com and NetFlix illustrates this ruling.

The Standards for Accessibility.

  • ADA and the Rehabilitation Act – Section 508 and 504 use the standards set by WCAG.
  • Within the WCAG standards, there is four section:  Perceivable, Operable, Understandable and Robust (P.O.U.R.).
  • There are four different levels of compliance, A, AA, and AAA.

Why isn’t accessibility built-in to a website? 

Could be digital agencies and businesses with in-house development teams are not aware of the requirements for their website, or do not want to add the overhead of having an accessibility expert on staff and would rather partner with an expert who can work with their development team, like Get ADA Accessible, providing auditing and reporting on the accessibility errors on the website and providing the needed code to remediate them.

Most common questions.

If I just add alt tags to images, will I be accessible?

Alt tags on images is a small part of accessibility. Knowing which images require them, which ones should not have alt. WCAG 2.0 is the International standard for ADA, and Section 508 and has over 50 requirements to be met.

I've seen plugins and overlays other offer, is that all I need?

Automated scan tools and accessibility overlay tools are great tools to start with. To fully audit and be fully accessible, a manual audit using the assistive devices disabled persons use, such as a JAWS screen reader, must be performed. This reviews the use of the website for those who only use a keyboard, or voiceover, head and mouth pointers or other assistive devices. Additionally, documents such as PDFs must be accessible. A manual audit of the documents is required.  There are other requirements to be met such as adding your accessibility policy to your website and a way for those who have an accessibility compliant to contact you.

Our developer doesn’t know WCAG 2.0 requirements, can you help our team so we can become accessible?

WCAG 2.0 has over 50 standards in four section – Perceivable, Operable, Understandable and Robust.  There are four different levels of compliance, A, AA, and AAA.  It’s a huge amount of specialized knowledge needed.  Most developers we’ve talked to do not have the needed knowledge nor time to learn it all. Most agencies don’t want to add the overhead of having an accessibility expert on staff and would rather partner with an expert who can work with their design and development team providing auditing and reporting on the accessibility errors on the website and providing the needed code to remediate them if needed.

Can accessible websites still look appealing?

Of course!  A lot of what is needed for a website to be accessible is done behind the scenes.  There are things your designer should be aware of when making color and text choices so there is enough contrast. But for the most part, unless a person is utilizing the accessibility features, the changes will not be seen by those who are not using assistive technologies.

Disabled people are not part of our client's target market.

There are over 60 million people in the United States who have a disability. They are spending over $15 billion on products and services across the Internet.  The chances that yours is one of these is pretty high. A study shows that 71% of disabled customers with access needs will click off a website they find difficult to use. Show them you value them and their business by providing barrier-free website experience.

My client is only only, do the ADA laws apply?

The ADA defines a website as operating “a place of public accommodation.” There are 12 different types of public accommodations this statue lists but the one that encompasses most websites is “other sales or rental establishment.”  When the statute was passed in 1988, the Internet was not what it is today.  If you have a brick and mortar store, your website is an extension of that store and so are the requirements. For those who do not, your still under the ADA because of the way the guidelines were originally written to include a reasonable accommodation. The law suit against Blue Apron.com and NetFlix illustrates this ruling.

What is an Accessibility Audit?

ADA accessibility is a thorough evaluation of your website.  We manually test each page and provide an accessibility report with the code you or your developer will need to add to each accessibility issue uncovered during the accessibility audit.

  • Color contrast, text resizing, skip links, form tags, alt tags on images and links are a few things we evaluate and provide in a detailed Accessibility Audit Report.
  • Documents on a website are also noted and can be included in the accessibility audit.

Companies who are committed to providing a positive experience for all their users and reach their full target markets are taking the time and making the investment in doing the right thing.

Young man with a disability using a computer
man with 2 artificial legs leaning on a bike

Don’t be fooled, accessibility testing and remediation is not a quick band-aid with a plugin or an overlay on your website.

We’ve tested many overlays that have a button to click for accessiblity. Although they look like they may be fixing the accessibility issue, we have found they just do not provide the needed accessibility to meet guidelines. 

Accessibility auditing and remediation is not a quick band-aid with a plugin or an overlay on your website.

The Accessibility Process

  • We use our proven method to get digital assets to the compliance guidelines used in the ADA.
  • The entire process generally takes about 2 to 8 weeks to complete depending on the size and complexity of the project.
  • You work with our Project Manager who ensures milestones are being met, giving you the assurance your project is in good hands and will be delivered on time and correct.

Audit

We work with you to determine the pages within the website to be audited. An audit is done both with an accessibility scanning tool and manually using a JAWS screenreader. By performing the audit in this manner, you’re assured all issues are uncovered even those that cannot be found with a scan. See a sample Accessibility Audit Report. 

Remediate

Remediation of the errors is the next step.  Using the Accessibility Audit Report  either your team or ours will add the needed coding and other changes required.

Confirmation

After remediation, a follow-up audit on the pages we identified during the initial audit can be completed.

Document Remediation

Documents such as PDFs, or any other document provided on a website must also be accessible. The documents are audited to review the size and complexity in order to accurately provide a cost to remediate the current documents.

VPAT

Certification and VPAT are provided when a website is fully accessible.

Accessibility Assurance

Accessibility Assurance Program is the engine that will monitor your now accessible website, send monthly reporting and can include regularly scheduled audits and updated VPAT as required.

We have compassion for both the user and the businesses who are wanting to achieve accessibility.

Take the worry out of accessibility. Make our team your Accessibility Team.

Our team is comprised of certified accessibility auditors who have performed hundreds of audits helping businesses, schools and organizations uncover their accessibility issues on their website.  Our developers are accessibility experts who can be an extension of your team.

All our projects are led by our Project Manager who, masterfully leads our team and keeps your projects running smoothly.  With 18 years of project management experience from multi-million-dollar projects to small businesses, you know your projects are in good hands.

Get ADA Accessible is here to help with website accessiblity

Schedule a time to discuss your needs. We will review your options and give a clear, no strings attached assessment of your website’s accessibility.

We can work with you, your internal IT professionals or your legal counsel to make sure that all stakeholders understand the requirements of full digital inclusion for those who are sight impaired, deaf or hard of hearing, or who have physical limitations that prevent them from navigating your site, and to ensure that this diverse demographic of potential customers have access to all of the products, information, and resources that you offer.

Let’s all do the right thing and include everyone.